Privacy Policy / Amakuru bwite
Citizen Broker Ltd operates Citizen Property Rwanda. We process the information you provide in order to offer real estate listings, broker registration, property requests, account access and administrative verification in Rwanda.
Information collected: account identifiers and contact information, listing descriptions, photos and videos, requests, broker and property verification records including national ID/property document details where required, and payment status or transaction references. We do not request wallet PINs, OTPs or complete bank-card numbers on our site.
Use and access: information is used to authenticate users, investigate and verify submissions, facilitate approved connections, protect the marketplace and comply with legal obligations. Sensitive documents and private phone numbers should be restricted to authorized administrators and lawful processors, not published on listings.
Public engagement: Likes and comments require an account. Comments are reviewed by administrators before appearing publicly; public comments do not display your account identity. We record approximate listing views and share actions with a pseudonymous browser identifier stored on your device, and may limit repeat counting per day. Do not include phone numbers, email addresses, identity documents or private information in comments. You may request removal of your comments through our contact channel.
Storage and sharing: the site uses Supabase for application services and Cloudflare Pages for hosting. Payment providers may receive transaction details after a payment service is activated. We do not represent that all data remains stored exclusively in Rwanda. Information may be disclosed when lawfully required or necessary for providing a requested service.
Retention and requests: information is kept as reasonably needed for the service and applicable legal/accounting requirements. You may ask to access, correct or delete your information, subject to legal retention requirements, using the contact channel below. We will verify request ownership before making sensitive changes.
Contact: +250 788 363 216. Please do not send passwords, one-time codes or national-ID images through unsolicited messages.
Updated 13 November 2026. This policy describes intended handling and does not replace an independent data-protection compliance audit.